Conversora Documentation

Guides & Architecture Reference

Everything you need to launch your store, connect Instagram and Facebook sales channels, train your autonomous AI employee, and scale operations.

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Getting Started

Learn the fundamentals of Conversora, fast 5-minute store setup, multi-tenant store switching, and platform architecture.

AI Store Employee & Memory

Train your autonomous AI operator, upload knowledge sources (FAQs, PDF chunking), set guardrails, and configure memory learning.

Omnichannel Social Inbox & Studio

Unify Instagram DMs, Facebook Messenger, WhatsApp, and Telegram with automated AI replies, live customer context, and post scheduler.

Storefront & Website Builder

Design responsive online stores with the visual no-code builder, customize themes, localized typography, and manage custom CMS pages.

Catalog, Variants & Media

Manage products, multi-option variants (Size x Color), smart automated collections, SKU tracking, stock alerts, and Cloudflare R2 media.

Orders, Invoicing & Fulfillment

Track order lifecycles, automated PDF invoices, packing slips, courier delivery zones, returns, and customer timelines.

Customers & CRM Lifecycle

Single customer 360-view, lifetime value (LTV) calculation, RFM segmentation, tags, conversation logs, and retention workflows.

Payments, Discounts & Checkout

Set up Stripe, local payment gateways (bKash, Nagad with TrxID), Cash on Delivery, coupons, gift cards, and custom checkout fields.

Custom Domains & SSL

Connect your branded domain (e.g., yourbrand.com), DNS records setup, and automatic Cloudflare edge SSL verification.

Notifications & Merchant Alerts

Configure multi-channel transactional notifications (SMS, WhatsApp, Email, WebPush) and merchant operational feeds.

Analytics, Live View & Strategy Lab

Real-time traffic feed, UTM campaign attribution, Meta Pixel, AI revenue attribution, and exportable PDF/CSV reports.

Developer API, Webhooks & Meta MCP

Headless commerce REST API, webhook subscriptions with HMAC signatures, authentication tokens, and Meta MCP integration.

Team, Roles & RBAC Permissions

Multi-tenant team management, Clerk organization hierarchy, 5-tier role-based access control (Owner, Admin, Manager, Staff, Member), and instant access revocation.

Troubleshooting & FAQs

Quick solutions for Meta OAuth reconnection, domain verification delays, AI escalation, and webhook sync.

Common Solutions & Runbooks

Quick links to frequently performed configurations and operational tasks.